Privacy Policy
Last Updated: [17-11-2025]
Ink Depo (Pty) Ltd (“we”, “us”, “our”) operates the website www.inkdepo.co.za (“Website”).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our Website.
By using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you place an order, create an account, or contact us, we may collect the following personal information:
Full Name
Email Address
Delivery Address
Billing Address
Phone Number
Payment information (processed securely by third-party payment gateways — we do not store credit card details)
1.2 Automatically Collected Information
When you browse our Website, we may automatically receive:
IP Address
Browser type and device information
Pages viewed and time spent
Cookies and tracking data
1.3 Cookies
We use cookies to:
Improve website performance
Personalise your shopping experience
Track analytics
Process your cart and checkout
You may disable cookies in your browser settings, but this may affect site functionality.
2. How We Use Your Information
We use your information to:
Process and fulfil orders
Communicate with you regarding orders or customer service
Send important updates or promotional offers (you may unsubscribe)
Improve our Website and services
Prevent fraud or misuse of our Website
Comply with legal obligations
3. Sharing of Personal Information
We do not sell your personal information.
We may share your information only with:
Courier partners (for delivery)
Payment processors (for secure payments)
Service providers such as IT, hosting, or analytics partners
Legal authorities when required by law
All third parties are required to protect your information and use it only for the services they provide.
4. Data Security
We take reasonable technical and organisational measures to protect your information from:
Loss
Misuse
Unauthorised access
Disclosure
Alteration
However, no online transmission is 100% secure, and we cannot guarantee absolute protection.
5. Your Rights (POPIA Compliance)
Under the South African Protection of Personal Information Act (POPIA), you have the right to:
Access your personal information
Request corrections or updates
Request deletion where legally permissible
Withdraw consent for marketing communication
Lodge a complaint with the Information Regulator
Requests may be submitted via email: sales@inkdepo.co.za
6. Retention of Personal Information
We retain personal information only for as long as necessary to:
Complete transactions
Comply with legal requirements
Resolve disputes
Enforce agreements
Once no longer necessary, information is securely deleted or anonymised.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage users to review their policies before providing any personal information.
8. Children’s Privacy
Our Website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
If you believe a child has provided us with their information, please contact us immediately.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
Continued use of the Website after updates means you accept the revised policy.
10. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Ink Depo (Pty) Ltd
Email: sales@inkdepo.co.za
Website: www.inkdepo.co.za